Certified Hospitality Manager (CHM) Practice Exam

The four primary areas of focus in hospitality management revolve around essential functions required for the successful operation and management of hospitality businesses. Choosing marketing, finance, human resources, and operations makes sense because each area plays a critical role in ensuring that a hospitality organization thrives.

Operations focus on the day-to-day management and service delivery within a hospitality business, ensuring that guests receive high-quality service and that the operation runs smoothly. Finance is crucial, as it involves budgeting, accounting, and financial planning to keep the business profitable. Marketing helps attract guests and build a brand presence in a competitive market. Finally, human resources ensure that the staff is skilled, supported, and effectively managed, which is crucial for maintaining service quality in any hospitality establishment.

Each of these core areas needs to be expertly managed to create a well-rounded approach to hospitality management, making this selection the most comprehensive representation of the primary focus areas in the industry.